About us

I. Company Overview

Who We Are

Welcome to THUCMYCRAFT — where timeless craftsmanship meets modern elegance. Founded in 2012, THUCMYCRAFT has emerged as a distinguished purveyor of handcrafted textiles and home accessories, bringing joy to everyday living through beautifully made products that celebrate tradition, quality, and artistry.

Our journey began with a simple yet profound belief: that the objects we surround ourselves with should tell a story. Every piece we create carries the heritage of fine European needlework, the dedication of skilled artisans, and a commitment to preserving the fading craft of hand-embroidery and needlework. Today, we are proud to serve customers across the United States and around the world, offering an exquisite collection of cocktail napkins, table linens, placemats, and home accessories that elevate any occasion.

Address: 5900 Balcones Dr STE 100, Austin, TX 78731, USA
Phone: +84 0346664390
Email: dinhthucmy06@gmail.com
Website: thucmycraft.shop

Our Industry

THUCMYCRAFT operates in the premium home textiles and tableware industry, specializing in hand-embroidered linen and cotton products. Our curated collection features cocktail napkins, dinner napkins, placemats, and table linens that blend traditional craftsmanship with contemporary design sensibilities. We work with heritage linen houses, renowned designers, and skilled artisans to bring you products that are as functional as they are beautiful.

Our Target Market

From intimate gatherings to grand celebrations, THUCMYCRAFT serves discerning customers who appreciate the finer things in life. Our primary market encompasses:

• Homeowners and Hostesses: Individuals who take pride in creating memorable dining experiences for family and friends

• Interior Designers: Professionals seeking unique, high-quality textiles for their clients’ homes

• Boutique Hotels and Restaurants: Establishments that value the difference that handcrafted details make

• Gift-Givers: Those looking for thoughtful, meaningful presents for weddings, housewarmings, and special occasions

• International Customers: We proudly ship worldwide, bringing American craftsmanship to a global audience

Our Vision

To become the leading destination for handcrafted, heirloom-quality textiles that transform everyday moments into cherished memories. We envision a world where craftsmanship is celebrated, where tradition is honored, and where every meal becomes an occasion worth remembering.

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II. Mission and Core Values

Our Mission

At THUCMYCRAFT, our mission is to bring joy to the everyday with handmade textiles for the home. We achieve this by:

• Preserving Tradition: Resurrecting the fading craft of hand-embroidery and needlework

• Delivering Quality: Using only the finest materials—100% linen, cotton, and premium European fabrics

• Creating Beauty: Designing products that add elegance, whimsy, and charm to any setting

• Ensuring Satisfaction: Providing exceptional customer service and a seamless shopping experience

Our Core Values

1. Authenticity
We believe in the power of genuine craftsmanship. Every product we offer is made with care, attention to detail, and respect for tradition. We never compromise on quality or authenticity.

2. Innovation
While we honor traditional techniques, we constantly seek new ways to innovate—whether through fresh designs, collaborations with contemporary artists, or exploring sustainable materials and practices.

3. Customer-Centricity
Our customers are at the heart of everything we do. From the moment you browse our collection to the day your package arrives, we strive to exceed your expectations at every turn.

4. Sustainability
We are committed to responsible sourcing and production. By investing in quality over quantity, we encourage a “buy less, buy better” philosophy that reduces waste and promotes longevity.

5. Integrity
We operate with transparency, honesty, and fairness in all our business dealings. When you shop with THUCMYCRAFT, you can trust that you’re getting exactly what you pay for—and more.

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III. Our History & Journey

The Founding Story

THUCMYCRAFT was founded in 2012 with a simple yet powerful idea: to bring the beauty of hand-embroidered textiles back into everyday life. Our founder, a passionate advocate for traditional craftsmanship, recognized that the art of hand-embroidery and needlework was gradually disappearing—a heritage skill passed down through generations that deserved to be preserved and celebrated.

Starting from a modest workshop, we began creating small batches of hand-embroidered cocktail napkins, each one a testament to the skill and dedication of our artisans. The response was overwhelming. Customers fell in love with the intricate details, the quality of the materials, and the stories woven into every piece.

Overcoming Challenges

The path to success has not been without its challenges. In our early years, we faced:

• Sourcing Quality Materials: Finding reliable suppliers of premium European linen and cotton was a significant hurdle. We invested time in building relationships with heritage mills in France, Italy, Portugal, and Spain to ensure consistent quality.

• Building a Skilled Workforce: Hand-embroidery is a dying art. We made it our mission to train and employ artisans who shared our passion for craftsmanship, providing them with fair wages and dignified working conditions.

• Establishing a Global Presence: Transitioning from a local artisan workshop to an international brand required investment in logistics, e-commerce infrastructure, and marketing—all of which we approached with careful planning and unwavering commitment.

Key Milestones

Expansion into International Markets

Today, THUCMYCRAFT ships to customers worldwide. Our products have found homes in:

• United States: From coast to coast, American families enjoy our handcrafted textiles

• Europe: Customers in the UK, France, Germany, Italy, and Spain appreciate our European-inspired designs

• Asia: Growing demand in Japan, South Korea, and Southeast Asia reflects the universal appeal of quality craftsmanship

• Australia and Beyond: Our reach continues to expand as word of our quality spreads

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IV. Product Strengths & Competitive Advantages

Superior Quality

At THUCMYCRAFT, quality is never an afterthought—it’s the foundation of everything we do. Our products are crafted from:

• 100% Premium European Linen: Sourced from the finest flax fields in France, Belgium, and Italy. Our linen is known for its durability, breathability, and luxurious feel that only improves with age.

• 100% Premium Cotton: Soft, absorbent, and versatile, our cotton products offer the perfect balance of elegance and practicality.

• Hand-Embroidered Details: Each piece is finished with meticulous hand-embroidery, a testament to the skill and dedication of our artisans.

• Hemstitch and Scalloped Edges: Classic finishing techniques that add sophistication and durability.

Innovative Design

Our design philosophy is rooted in the belief that beauty lies in the details. We draw inspiration from:

• Nature: Floral motifs, botanical patterns, and animal designs that bring the outdoors in

• Cultural Heritage: Traditional embroidery techniques reinterpreted for contemporary tastes

• Art and Fashion: Collaborations with designers and artists who share our passion for craftsmanship

• Seasonal Celebrations: Collections for holidays, weddings, and special occasions

Our product range includes:

Competitive Pricing

We believe that exceptional quality should be accessible. By working directly with artisans and heritage linen houses, we eliminate unnecessary intermediaries and pass the savings on to you. Our pricing reflects:

• Direct-to-Consumer Model: No middlemen, no markups—just honest value

• Bulk Ordering Options: Perfect for weddings, events, and hospitality businesses

• Regular Promotions: Seasonal sales and exclusive offers for our loyal customers

Exceptional Customer Service

Our commitment to you doesn’t end with your purchase. We offer:

• Responsive Support: Our team is available via email and phone to answer your questions

• Easy Returns: Within 15 days of receipt, as outlined in our Return Policy

• Secure Payment: Stripe-powered checkout with Apple Pay and Google Pay support

• Fast Shipping: Standard delivery within 5-7 business days

Global Distribution Network

From our headquarters in Austin, Texas, we manage a sophisticated logistics network that ensures your order arrives safely and on time. Our shipping capabilities include:

• Domestic Shipping: Fast, reliable delivery across all 50 U.S. states

• International Shipping: Worldwide delivery with tracking and insurance options

• Eco-Friendly Packaging: Sustainable materials that protect your products and the planet

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V. Our Team & Company Culture

Our Leadership

THUCMYCRAFT is led by a team of passionate individuals who share a common vision: to preserve and celebrate the art of hand-embroidery while delivering exceptional products to customers around the world.

Founder & Creative Director
With a deep appreciation for traditional craftsmanship and a background in textile design, our founder has guided THUCMYCRAFT from a small workshop to an international brand. Their vision—to bring joy to the everyday with handmade textiles—remains the driving force behind everything we do.

Artisan Team
Our skilled artisans are the heart and soul of THUCMYCRAFT. Each one brings years of experience and a dedication to their craft. They work with precision, patience, and pride, knowing that every stitch contributes to a product that will be cherished for years to come.

Customer Experience Team
From the moment you visit our website to the day your package arrives, our customer experience team is here to ensure your journey is seamless and enjoyable. They are knowledgeable, responsive, and genuinely care about your satisfaction.

Company Culture

At THUCMYCRAFT, we believe that a positive workplace culture leads to better products and happier customers. Our core cultural values include:

• Collaboration: We work together, sharing ideas and supporting one another

• Creativity: We encourage innovation and out-of-the-box thinking

• Respect: We value every team member’s contributions and treat everyone with dignity

• Excellence: We strive for the highest standards in everything we do

• Sustainability: We are mindful of our impact on the environment and communities

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VI. Our Commitments

Commitment to Quality

Every product that bears the THUCMYCRAFT name has passed rigorous quality control checks. We stand behind our products with:

• Material Guarantees: All products are made from genuine, high-quality materials as described

• Craftsmanship Warranty: We guarantee the integrity of our hand-embroidery and finishing

• Satisfaction Promise: If you’re not completely satisfied, we’ll make it right

Commitment to Safety

Your safety is important to us. All our products are:

• Free from Harmful Chemicals: We use non-toxic dyes and materials

• OEKO-TEX® Certified: Many of our products meet the highest standards for textile safety

• Food-Safe: Our napkins and table linens are safe for use with food and beverages

Commitment to Community

THUCMYCRAFT is more than a business—we’re part of a larger community. We are committed to:

• Supporting Artisans: Providing fair wages and dignified working conditions

• Preserving Heritage: Investing in training programs to keep traditional skills alive

• Giving Back: Supporting local and global initiatives that promote education, sustainability, and cultural preservation

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VII. Our Future & Development Goals

Five-Year Vision (2026-2031)

Over the next five years, THUCMYCRAFT aims to:

1. Expand Product Lines

• Introduce new collections inspired by global design traditions

• Develop sustainable, eco-friendly product options

• Launch a custom monogramming service for personalized gifts

2. Strengthen Global Presence

• Establish distribution partnerships in Europe and Asia

• Participate in international trade shows and exhibitions

• Build a network of brand ambassadors and influencers

3. Enhance Customer Experience

• Invest in our e-commerce platform for seamless shopping

• Introduce loyalty and rewards programs for repeat customers

• Expand our customer service capabilities

4. Deepen Sustainability Commitments

• Transition to 100% sustainable packaging by 2028

• Source materials from certified sustainable suppliers

• Reduce our carbon footprint through efficient logistics

5. Preserve and Promote Craftsmanship

• Establish an artisan training program

• Document and share traditional embroidery techniques

• Collaborate with cultural institutions to preserve heritage skills

Ten-Year Aspirations (2031-2036)

Looking further ahead, we envision THUCMYCRAFT as:

• A Global Leader in premium handcrafted textiles

• A Trusted Name synonymous with quality, elegance, and authenticity

• A Champion of Craftsmanship that inspires a new generation of artisans

• A Sustainable Business that balances profitability with environmental and social responsibility

• A Cherished Brand that families turn to for generations

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VIII. Why Choose THUCMYCRAFT?

When you choose THUCMYCRAFT, you’re choosing more than just a product—you’re choosing a philosophy. Here’s why discerning customers around the world trust us:

Unmatched Quality

Our products are made from the finest materials and finished with meticulous care. We don’t cut corners, and we never compromise on quality.

Authentic Craftsmanship

Every piece is hand-embroidered by skilled artisans who take pride in their work. You can see and feel the difference.

Timeless Design

Our designs are classic yet contemporary, ensuring they remain beautiful for years to come.

Exceptional Value

We offer premium products at competitive prices, making luxury accessible without sacrificing quality.

Customer-First Approach

From easy shopping to responsive support, we put your needs first.

Global Reach

No matter where you are, we deliver exceptional products right to your door.

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IX. Join the THUCMYCRAFT Family

We invite you to explore our collection and experience the THUCMYCRAFT difference. Whether you’re hosting an intimate dinner party, celebrating a special occasion, or simply elevating your everyday moments, our handcrafted textiles are designed to bring joy to your home.

Visit our website: thucmycraft.shop
Email us: dinhthucmy06@gmail.com
Call us: +84 0346664390
Visit us: 5900 Balcones Dr STE 100, Austin, TX 78731, USA

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Thank you for choosing THUCMYCRAFT. We look forward to being part of your story.